I recently went to see an S550 nicely equipped with color combo I wanted and Chris took me to see another S550 that just arrived but Fully Fully loaded with extra factory options. It was an instant match.
Great experience for me. I contacted Antonio Amado on email and he promptly replied. Went to the showroom, showed them my trade in, negotiated back and forth couple of times and we agreed on a deal. The day after, went there, got paperwork and got the new car. I found Antonio Amado and his colleague very professional and fast. Antonio personally followed up with me few days after I got the car to make sure everything was as expected. I will definitely recommend Richard Catena and Antonio to my friends. Thank you again.
Sales guys seemed decent over the phone. But the guy in the finance department is a different story. I wouldn’t spend $1 with this arrogant clown. Lies and says he will call back and doesn’t. People come to buy cars not play games. Do not purchase a car from here do your research and go to a reputable dealer with some people that know how to do their job.
Enjoying my S550 like no other car in the past.
We bought a car from R. Catena. They had a lot of for choosing the best one for a good price. Every day we enjoy our baby:) they didn’t push us for purchase and I really appreciated it. Other auto sellers just want to get rid of their cars and don’t care about their customers. We were worried about the docs and title as here you can find a lot of bad reviews. Thank Justin who made everything perfect. We got our plates and title on time!!!
Worst experience possible. Made a deposit on a vehicle Monday, also booked a flight for Friday and a vehicle inspection for Tuesday to ensure everything was good to go. The dealership intentionally made the vehicle unavailable each day and led us on to believe it would be done in time and there was nothing to worry about. The inspection wasn’t done until we were on the plane across country to get the vehicle and it failed miserably. Retail priced with every panel on the vehicle bent dented or damaged. Broken dash! In half! Like the air bags deployed! The vehicle could not be scanned because the computer was cleared shortly before the inspection! The vehicle was running when we got there, because when you start it there were multiple “service this and service that” notifications they were trying to hide. One window didn’t work. One door panel was falling off. The cruise control and back up sensors didn’t work. Both front and rear glass windshields were gouged like someone ran windshield wipers without rubber for years. It was like they were let down when I showed up and actually looked at the vehicle and didn’t just hop in and drive away. Not only would I not recommend this dealership I will be reporting them in hopes some sort of investigation is completed and they are put out of business for unethical practices. This place is the perfect example of don’t trust a dealership. They even were going to tack on some BS $500 random fee when they wouldn’t budge on the price!
I've happily purchased several cars from these people over the years. Always upfront, giving me a decent trade in value on my cars. Chris takes great care of me always as my sales person there.
Richard Catena Auto Wholesalers is a US Car Dealer based in Teterboro, Virginia. Richard Catena Auto Wholesalers is located at 430 Industrial Ave, Teterboro, NJ 07608, USA.
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